Tirohanga Position Description- Community Engagement Advisor 2024

POSITION DESCRIPTION – COMMUNITY ENGAGEMENT ADVISOR

POSITION PURPOSE - Ko te aroka o te tūraka

To ensure that all partnership and engagement activities are undertaken to a high standard, adopting best practice standards for engagement and communication.  Actively develop and maintain strong engagement and relationships with the key stakeholders and social services providers.  This role will focus on ensuring effective engagement and partnership, community networking and coordination to promote Tirohanga Camp and its offerings.

POSITION OBJECTIVES

  • To understand and connect with relevant providers/stakeholders in the community, education and health system and wider.

  • To understand and promote all areas of Tirohanga Camp in partnership and engagement activities.

  • To effectively engage with providers and camp users to assist them in navigating the running of camps, using the camp facilities and  associated activity.

  • To ensure that providers and users are aware of the values of Tirohanga Camp and “how” these will support and assist them to reach their goals.

    KEY RESULT AREAS                                                        PERFORMANCE INDICATORS

    Engagement Activities

  • In conjunction with the Camp Manager, develop a robust communication and stakeholder engagement plan.

  • Plan and manage contact with external stakeholders and community groups.

  • Work to established connections and relationships into health and social services provider network across the region.

  • Have a direct understanding of the desires groups want from their camp experience.

  • An in-depth knowledge of Tirohanga Camp services and can promote and engage groups.

  • Improvement in how the providers and users can work together and deliver camp experiences.

Communication / Marketing / Presentation

  • Develop high quality communication material to be published across a range of channels, including on-line, community publications, print media, social media that are well planned, professional, and consistent.

  • Look for marketing and communication opportunities to new networks, promoting the services that Tirohanga Camp can deliver.

Working Relationships

  • Works with the Camp Manager with all design and activity ideas to facilitate a joined up delivery to providers and users.

  • Provides advice and guidance to the Camp Manager on their engagement and communication activities.

Coordination of Deliverables

  • Connect the camp to new ideas and offerings.

  • Develops and maintains an in-depth knowledge of the camp and connected education and health programmes.

  • Design and deliver coordinated camp programmes and activities as part of the developed offering. For example health, wellbeing, educational and/or faith based programmes.

  • Can network and link providers to expert advice on a range of issues.

GENERAL

Policies

  • Participate in the improvement of operational processes and be accountable for following work routines, policies, procedures and expected standard.

Personal and professional development

  • Continues to pursue opportunities and enhance knowledge and skills appropriate to the area of work.

  • Meets the skill competency requirements of the role, such as, but not limited to, fire, evacuation and health and safety training.

Communicate and engage within the organisation

  • Actively participates in staff meetings.

  • Actively engages with the camp’s Trustees on networking and camp activity developments.

  • Contributes to a supportive work environment.

  • Communicates with providers, users, families, colleagues, and visitors in a professional manner.

Acknowledge and maintain workplace health and safety procedures

  • To take all practicable steps to ensure personal safety, and the safety of others, while at work, according to the health and safety policy, procedures, and systems.

  • Takes initiative and identifies, reports, and resolves issues that may cause harm to themselves or others.

Inclusion

  • Understands and has knowledge of the Te Tiriti o Waitangi and implications for providers and users.

  • Displays cultural sensitivity and a willingness to work positively with all providers and users of Tirohanga Camp.

Other Duties 

  • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. 

  • You respond positively to requests for assistance in your own and other areas, demonstrating adaptability and willingness.  

  • You produce work that reflects best practice.  

  • Research undertaken is robust and well considered.  

  • Support the mission and vision of Tirohanga Camp

RELATIONSHIPS

Reports to: Direct reports and financial delegations:

Camp Manager No Direct Reports

Delegations TBC

External Relationships: All providers of service and users of Tirohanga Camp Schools, Churches, and other community groups

PERSON SPECIFICATIONS

Qualifications/Experience

  • Tertiary qualification in a related field such as business, communications / journalism., or five plus years experience in a communications, engagement, networking or coordinator role.

  • Ideally you will also have the IPA2:  Certificate in Engagement.

  • Be able to work flexibly and travel as required in the region, a full driver’s licence is essential.

Skills

·       Be confident in establishing networks and relationships with providers and user groups.

·       Excellent written and oral communication skills.

·       Good levels of computer literacy

·       Skills in education and training, design, and delivery – would be preferred.

·       A high degree of self-motivation, willingness, and self-responsibility to continually improve.

·       Strong time management skills and ability to work calmly during times of pressure.

·       Display high levels of professionalism.

·       Effective interpersonal skills to establish good relationships with users, families, and colleagues.

·       Work independently and where appropriate resolve issues on your own initiative.  

Knowledge

·       Comprehensive knowledge of partnership and engagement practices, tools and channels.

·       Experience working with autonomy.

 TIROHANGA CAMP OVERVIEW AND VISION

Tirohanga Camp was established in the early 1930's and has been serving local churches, community organisations, schools and families for over 90 years.

‘A place of far vision’ Tirohanga Camp is designed for reflection, relaxation, learning and growth.

Tirohanga Camp aims to work in collaboration with schools, churches and community groups to ensure that time spent at the camp fulfills the needs and desires of the unique experience.

Tirohanga Camp is committed to making decisions that are grounded in faith as member of Christian Camping NZ.  

   Our Values - Tō Mātou Uara

•         Wellbeing for all people in our wonderful outdoors

•         Growing individuals and communities through Education and empowerment

•         Kaitiakitanga – guardianship and protection for the environment

•         Honouring of our Creator God through respect for His Word and the promotion of love for one another

 

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